Terms & Conditions
Effective date: October 6, 2026
These Terms & Conditions govern your use of this website and your communications with Stellas Easel Empire LLC dba Pinot's Palette Short North ("we," "us," or "our"). By using this site or opting in to our text messaging program, you agree to these terms.
SMS/Text Messaging Program Terms
Pinot's Palette Short North offers text messaging for customer care and studio updates — for example, booking links you request during a call, confirmations that we received your message, and reservation or class updates. Some replies are sent by our AI receptionist, an automated assistant; a member of our team is always available.
- Opt-in. You can opt in by submitting your phone number through the chat widget on this website, or by giving verbal consent during a phone call with our studio.
- Message frequency varies based on your inquiries and reservations.
- Message and data rates may apply. Check with your mobile carrier for details.
- Opt-out. Reply STOP to any message to cancel at any time. After you send STOP, we will confirm your unsubscribe and send no further messages unless you opt in again.
- Help. Reply HELP for assistance, call us at 614.992.5886, or email shortnorthoh@pinotspalette.com.
- Carriers are not liable for delayed or undelivered messages.
See our Privacy Policy for how we handle your information, including our commitment that text messaging opt-in data and consent are never shared with or sold to third parties.
Reservations & Studio Policies
Class reservations, cancellations, refunds, and private party bookings are handled through our studio. Our current reservation, cancellation, and refund policies are listed on our studio page. For questions about any reservation, call 614.992.5886.
Use of This Website
This website is the official studio information site for Pinot's Palette Short North. Content is provided for general information about our studio, classes, and events. Class bookings are completed through the Pinot's Palette class calendar.
Limitation of Liability
This website and our messaging programs are provided "as is." To the fullest extent permitted by law, Stellas Easel Empire LLC is not liable for damages arising from use of this site or from delayed or undelivered messages.
Contact Us
Stellas Easel Empire LLC dba Pinot's Palette Short North
691 North High Street Suite 101, Columbus, OH 43215
Phone: 614.992.5886
Email: shortnorthoh@pinotspalette.com
Legal entity: Stellas Easel Empire LLC
Registered mailing address: 770 Fisherville Rd, Finchville, KY 40022
Business email: jeff.duff@pinotspalette.com · Phone: 614.992.5886
We may update these Terms from time to time. Changes will be posted on this page with an updated effective date.